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Privacy Policy

Last Updated: November 17, 2025

 

1. Our "Trust-First" Commitment

 

Platonor ("we," "us," "our") is an enterprise-grade AI copilot for the due diligence industry. We are not an "AI toy"; we are a "Trust-First" platform. This policy governs our marketing website (platonor.com) and our technical platform (platform.platonor.com).

 

2. The Platonor "Data Firewall": How We Handle Your Data

 

Our architecture is 100% designed to protect your #1 asset: your proprietary data.

  • Marketing Site Data (platonor.com): When you request a demo, we collect your contact information (Name, Company, Email). This site (hosted on Wix) also uses standard analytics cookies.

  • Platform Data (platform.platonor.com): This is your "Trust Vault." We make one "brutally honest" promise: Your Data is Never Our Data.

    • Our platform is built on a firewalled, single-tenant architecture.

    • Your firm's proprietary data (your "Private Spoke") never co-mingles with other clients' data.

    • Your data is NEVER used to train our "Global Hub" or any AI models for your competitors.

 

3. Our "Borrowed Trust": Sub-Processors & Infrastructure

 

We are 100% transparent. We are built on the world's most trusted, secure, and compliant infrastructure.

  • Platform Hosting: Render (SOC 2 Type 2 Certified).

  • Database & Infrastructure: Supabase (Postgres) running on Microsoft Azure (SOC 2 & ISO 27001 Certified).

  • AI Models: We process data using enterprise-grade AI models (e.g., OpenAI, Anthropic) via their secure APIs. Your data is never used for their model training.

  • Marketing Site: Wix (Hosts platonor.com and processes demo request forms).

 

4. How We Use Your Data

 

We are a "Human-in-the-Loop" Copilot, not an "autopilot."

  • To Provide the Service: We use your data only to power your "Private Spoke" and provide you with the AI-driven insights you've requested.

  • To Improve the "Hub": We only use 100% anonymized, non-sensitive, non-proprietary metadata (e.g., "our AI was 95% accurate on 'Clause Type A'") to improve our "Global Hub".

 

5. Your Compliance (GDPR & Swiss DPA)

 

We are a Swiss company operating globally. We are 100% GDPR-compliant and adhere to the Swiss Federal Act on Data Protection (DPA).

As a "Data Processor," we give you (the "Data Controller") full control. Your rights include:

  • Right to Access: You can request a copy of your data.

  • Right to Erasure: You can delete your "Private Spoke" at any time.

 

6. Contact

 

If you have any questions about this policy, please contact us at serhii@platonor.com.

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